Refund Policy

This policy covers the only payments Realtabook itself collects: platform subscription plans and paid listing features (e.g. Featured Listing placement). Realtabook never holds or processes payments between buyers and sellers, so no transaction between users is refundable by us — those are settled directly off-platform (§62.2).

Subscriptions

• Plans renew for the period you selected (monthly or yearly). You can cancel anytime; cancellation stops the next renewal and your paid features remain active until the current period ends (§13.4).
• Partial-period refunds are not issued once a billing period has started, except where required by law.

Paid listing features

• Featured placement and similar promotions are consumed over their active window and are non-refundable once the feature has gone live.
• If a paid feature never activated due to a platform error, contact support through your dashboard for a correction or credit.

All refund requests are handled through the in-platform Contact form and your signed-in dashboard — never through any third-party mailbox.